We thought that you might have some questions, so we pulled together this handy list of answers. If you can’t find what you’re looking for, just email us at firstname.lastname@example.org and we’ll send an answer your way.
How do I download the app?
Search “ShopWith.It” in the Android Market app in your Android Smartphone or App Store on your iPhone (coming soon).
Does ShopWith.It cost anything?
The ShopWith.IT app is totally free. There is no cost to download the app and there are no hidden fees.
Does ShopWith.It share my information?
I can’t find a specific product when I scan. What’s up?
We have millions and millions of products in the database so far and are adding more daily. You’ll even be able to scan products from major specialty retailers such as Abercrombie & Fitch and The Gap. That said, there are many products to which Scan.it doesn’t yet have access. Private label products are especially difficult. When you can’t find something using Scan.it, just use Snap.it to take a photo and enter whatever product information is available to you.
Why didn’t the prices match ShopWith.It’s when I got to the store?
All prices are approximate and subject to change. Prices within the app are updated as soon as information becomes available, but in some cases a price may change in-store before the update is published.
Will you be adding more social networks, email or SMS?
Right now ShopWith.It only works with Facebook. We will be adding other social networks such as twitter along with email and SMS features over the next few months.
Is an iPhone app coming soon?
How do Quick.it comments work?
The ShopWith.It team has researched the most likely questions by product category and pre-typed these for you, making it easy to avoid typing when you’re in a hurry or if your hands are full. The Quick.its for Sporting Goods are different than those for Auto Parts. These will be updated on a regular basis based on relevance and popularity. If you have an idea for a Quick.it, email us at email@example.com.
Do I have to share with all my Facebook friends?
No. You can choose how want to target every communication. You can target to one friend, all your friends and/or other ShopWith.It users.
Can other users see my conversations?
The only people that can see your conversation is you and the people you select. We put little “padlock” buttons next to each conversation to illustrate that your conversation is limited to the folks you’ve selected to participate.
Can I go back and look at old conversations, scans or photos I took?
Definitely. Just tap “History” on the main menu of the app.
I have an idea for ShopWith.It. Who do I contact?
We can’t wait to hear from you. Email us at firstname.lastname@example.org.